The Award winning group place a huge emphasis on staff and training as owner, Kenny Bradley explains: “Investing in ongoing staff training will develop a competitive edge for any business. I know that this training program delivered by our local Northern Regional College sets us apart from the competition.
“This is our third year of completing the course and we see the results; motivated, enthusiastic, high calibre staff who understand and remain committed to our values of loyalty and team-work. NRC’s (Northern Regional College) WorldHost training has helped reinforce these values, and has motivated and trained our staff to continue delivering outstanding personalised service to our customers.”
WorldHost Retail Training has been specifically designed to help retailers improve sales through enhanced customer service. As an organisation, Kenny’s is clearly passionate about service standards and have a clear focus on putting their customers first.
Wendy Gallagher WorldHost Trainer explains “It is a pleasure to work with a retail team which is so enthused and committed to delivering an exceptional experience for its customers. WorldHost is a first-class training programme with a proven track record in increasing sales, creating better working relationships within teams, improving customer feedback and boosting motivation and satisfaction among staff. We are delighted and proud to be a training partner with Kenny’s. Congratulations to all employees who have excelled with this training; we wish you continued success”.
For further information please contact Allastar McGarry, allastar.mcgarry@nrc.ac.uk
