Online Resources
During this period of uncertainty, we want to assure you that the College, through the Business Engagement Team, continues to be your partner with a steadfast commitment to helping your business and you face the challenges ahead.
Our approach may have had to evolve but we want to lend a virtual hand and reassure you that you are not alone and we will continue to support you however we can.
The resources below have been developed to aid you in expanding your knowledge, a chance to learn more skills or the opportunity of development for you and your staff.
If there are particular areas you would like more information on please do not hesitate to contact a member of the team at business.engagement@nrc.ac.uk.
Resources Available
Becoming a Mindful Business
This training has been designed to help you manage and maintain your own mental well-being and understand how to support your colleagues in the workplace. Maintaining our mental wellbeing has never been more important, especially as we all adapt to new ways of working. This course will also provide you with information on how to look after yourself if lone-working remotely, with links to other agencies who can support your mental wellbeing.
Goal Setting & Time Management
Managing your time can sometimes feel like you are chasing your tail. This training has been designed to improve your skills in managing time, with an introduction as to why it can be so difficult. You will also be provided with some tools to understand and improve self-management, to help you manage both your work and personal time more effectively.
Customer Service on Social Media
Social media is being increasingly used by businesses to develop their brands and create an online presence. Engaging with customers in this way not only helps develop your brand’s voice but is a vital tool to promote your excellent customer service. This short course has been designed to help you identify the key social media platforms which customers use and how develop your customer service techniques using this medium.
Facilitating Virtual Meetings
Many organisations are embracing technology to allow them to conduct more of their business online. One way of doing this is to carry out effective virtual meetings, whether they be with internal colleagues or external stakeholders. Knowing how to use the available technology effectively is key to being able to grow your business. This short course will provide you with an introduction on how to use online platforms to facilitate effective virtual meetings.
Register now for any of the above Online Resources.
The Department for the Economy has made upskilling and reskilling a priority in growing the Northern Ireland economy to meet its changing demands. Due to the corona virus pandemic, companies can receive up to 100%* funding to support the cost of training through the Skills Focus Programme. These accredited courses are not listed above but please Register Now for more information.